Dura Faucet Return Policy

Durafaucet.com is the best place to buy RV faucets and accessories online. We stand behind our products and guarantee your satisfaction with every order.

Durafaucet.com promises to deliver high-quality products for your recreational vehicle, in excellent condition, to your door. If, for any reason you’re not completely satisfied with your purchase, please contact our customer service team.

We can process general returns and refunds only for items purchased from Durafaucet.com. To set up a general return please send and email to returns@durafaucet.com. All general returns must be set up within 30 days from the day you receive your product. To receive a refund, please make sure of the following:

•	All returned merchandise must be in resalable condition
•	The product must be free from scratches and/or defects
•	All merchandise cannot have been installed
•	You must have the original packaging for the item
•	There cannot be any writing or labels on the packaging for the item
•	All returns must be over $15 in total value. Any return for less than this total amount may not be permitted
•	Packages must be sent back at customer's expense via a traceable source. Ex: FedEx, UPS
•	All items must be returned with their assigned return authorization number if applicable
•	Once return received, the cost of the product minus the original shipping amount will be refunded.

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Dura Faucet Return Policy